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Are you an expert in your field? Do you excell meeting customer requirements? Do you meet all of your objectives and work independently?
If the answer is YES see what Horizon Solutions has to offer!
In this position you will:
- Manage customer relationships directly with product specification and selection, establish and negotiate customer pricing and product availability.
- Clarify, research and resolve and/or coordinate resolution of customer order changes and inquiries, complaints and problems; shipment status inquiries and changes, customer and vendor returns/repairs and order expediting.
- Proactively pursue and develop opportunities to quote and provide value engineering for Electrical Products and Services with the objective of increased sales, gross and net profit.
- Understand and coordinate customer, vendor and Horizon’s needs and resources to competitively quote and sell technical solutions that maximize Horizon product offerings, services and technical support services and provide added value to customers.
- Implement sales and marketing plans, coordinate and implement the inside/telephone sales and marketing efforts for Electrical products with the objective of increased sales, gross and net profit and exceptional customer service.
The Electrical Panel Builder is responsible for precise fabrication of high quality electrical panels using panel drawings, schematics and hand tools to effectively complete product assembly to exact specifications.
The Marketing Automation Manager is responsible to build and administer B2B digital marketing campaigns, conduct tests and analyze workflows, convert traffic into leads, nurture leads to close and identify areas and tactics for improvement. Collaborates with internal personnel to map the right content to the right place in the buying cycle and create integrated campaigns to deepen prospect/customer engagement across our products and services.
Manage and coordinate all activity and documentation for customer EV Charging and Energy projects for life of job. Proactively monitor customer requirements and schedules, anticipate and resolve and/or coordinate resolution of potential conflicts of customer requirements versus Horizon performance. Request and review submittals, with the appropriate personnel, for accuracy and determine any potential changes needed and obtain approval from vendors and/or representatives. Provide follow-up and communicate resolution to customer, vendor, and internal personnel.
Collect and compile data and information; create, update and maintain and manage records, data and information for EV Charging and energy efficiency programs, projects and jobs. Administer and update job tracking process and systems from lead identification to close of job. Responsible for data input and integrity within job/project files and systems.
This position is responsible for identification of customer needs, the design, and proposal of value added solutions for customers that maximize the customer’s energy savings, return on investment and Horizon profit. The Energy Engineer is Horizon’s primary technical support for Mechanical Energy Solutions including energy system design and trouble shooting assistance. This position provides energy engineering and value added solutions to Horizon customers, installation technicians, and outside sales.
Do you have technical aptitude? Are you looking for a position that will challenge you and allow you to grow? If so, please keep reading about Horizon's Sales and Support position that is currently open!
This position will be responsible for:
- Managing customer relationships by understanding customer requirements and meeting their expectations while adhering to Horizon policies and procedures
- Responding quickly, efficiently and accurately to customer inquiries, complaints, requests and needs
- Pro-actively monitor customer transactions by anticipating and preventing issues and following up on open issues and communicating effectively
- Maximizing sales and gross margin through pricing, vendor pricing, up selling and cross selling where product knowledge is necessary
- Establishing and maintain relationships and gain feedback from internal and external customers
Overall responsibility for the sales and sales support performance, contribution and gross and net profit for assigned groups and programs. Responsible for the management, implementation and growth of Sales and Corporate initiatives. Lead and manage the implementation of product and solution marketing initiatives and activities; provide optimum sales and profit results within assigned functions and departments. Participate in the Business Unit(s) Management Team; provide leadership with the development, communication, and implementation of overall company vision, values, goals and initiatives.
Develop, plan, manage, and integrate the inside sales, sales support and operations support functions and implementation activities associated with the execution of the local strategic sales plan and programs, within one or more Branch Offices. In collaboration and partnership with Sales Management, this position has overall responsibility and accountability for driving profitable sales growth, customer service and customer retention.
Participate in the evaluation and enhancement of processes, procedures, systems and programs that positively impact profitability, customer and employee satisfaction and retention. Recommend, design and/or assist with the implementation of changes that foster an environment of continuous improvement increased effectiveness, profitability and increased customer and employee satisfaction.
Independently execute inside/telephone sales, marketing and customer order support efforts for specific Horizon products and/or services within an assigned customer group or geography with the objective of increased sales, gross and net profit and a high level of customer service and support.
The Construction Inside Sales Representative will manage customer relationships directly with product specification and selection, establish and negotiate customer pricing and product availability.
In partnership with other Horizon resources, clarify, research and resolve and/or coordinate resolution of customer order changes and inquiries, complaints and problems; shipment status inquiries and changes, customer and vendor returns/repairs and order expediting.
Implement sales and marketing plans, coordinate and implement the inside/telephone sales and marketing efforts for contractor electrical products and services with the objective of increased sales, gross and net profit and exceptional customer service.
Proactively pursue and develop opportunities to quote and provide value engineering for specific Horizon products and/or services within the Contractor Market and with a technical focus on Lighting and Lighting Control products within the Albany geography. This position has the objective of increased sales, gross and net profit as well as exception customer service and solutions. Understand and coordinate customer, vendor and Horizon’s needs and resources to competitively quote and sell technical solutions that maximize Horizon product offerings, services and technical support services and provide added value to customers.
Develop competitive quotes from customer specifications and/or bill of material. Consult with contractors/customers and/or outside sales to develop bill of material, provide value engineering solutions and alternatives for bill of material.
Clarify research and resolve and/or coordinate resolution of customer order changes and inquiries, complaints and problems; shipment status inquiries and changes, customer and vendor returns/repairs and order expediting. Provide follow-up and communicate resolution to customer, vendor, and internal personnel.
The Outside Account Manager has overall responsibility for the development and continued growth of mutually beneficial customer relationships and the coordination of Horizon and vendor’s technical and training resources and solutions with the objective of superior customer service and profitable product, services and solution sales.
Outside Account Manager is responsible and accountable to establish and implement sales and marketing plans, coordinate and implement the outside sales and marketing efforts for Horizon products and services with a focus of new business development within the assigned geographic territory. The objective of this position includes the identification and development of new business opportunities and relationships and increased new business sales.
The Outside Account Manager is responsible for the effective development and execution of sales plans, forecasts and tracking systems, operating budgets, marketing programs, and specific initiatives that advance Horizon’s and the customers strategies and maximize profitability of product and services sales. This role will pro-actively converge customer-Horizon opportunities within their assigned market.
Analyze and identify market and customer opportunities and needs; design and sell solutions that maximize Horizon’s product offerings, services and technical support services. Act as Horizon’s primary customer representative and liaison to initiate and develop mutually beneficial, long-term relationships with customers and potential customers.
Develop and manage customer relationships directly, as well as indirectly, through technical, inside sales and support staff, with products and services specifications and selection, pricing and product availability. Manage contract negotiations and renewal, quotation process and financial/payment arrangements consistent with Horizon standards.
This position includes initiating and managing the customer relationship, Horizon and vendor resources and the sales process for the sale of all Horizon product lines and any combination of products, technical solutions as well as the services and education.