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Provide support to our Albany located Central Distribution Center (CDC) as assigned through safe and accurate means. This position may receive, stock, pull/select orders, ship and/or cycle count.
This opening is PART TIME and has FLEXIBLE HOURS - generally 20 hours/week - we will work with your schedule. Great for students and early retirees!
Proactively pursue and develop opportunities to quote and provide value engineering for specific Horizon products and/or services within the Contractor Market and with a technical focus on switch gear and motor control products within the Albany, NY geography. This position has the objective of increased sales, gross and net profit as well as exception customer service and solutions. Understand and coordinate customer, vendor and Horizon’s needs and resources to competitively quote and sell technical solutions that maximize Horizon product offerings, services and technical support services and provide added value to customers.
Develop competitive quotes from customer specifications and/or bill of material. Consult with contractors/customers and/or outside sales to develop bill of material, provide value engineering solutions and alternatives for bill of material.
In partnership with Horizon Project Coordinator, clarify research and resolve and/or coordinate resolution of customer order changes and inquiries, complaints and problems; shipment status inquiries and changes, customer and vendor returns/repairs and order expediting. Provide follow-up and communicate resolution to customer, vendor, and internal personnel.
This position is responsible for installed base and lifecycle evaluation of automation equipment at customer sites. This includes evaluating customers installed hardware, as well as evaluating storeroom assets and safety compliance with the objective of maximizing Horizon product and profit and customer satisfaction and return on investment. Identify and document all equipment, parts and revision levels of production equipment and inventory needed to ensure continuing success and improved efficiencies of company equipment and processes. Review, and propose value added solutions that will enhance processes and manufacturing operations.
The Construction Inside Sales Representative will manage customer relationships directly with product specification and selection, establish and negotiate customer pricing and product availability.
In partnership with other Horizon resources, clarify, research and resolve and/or coordinate resolution of customer order changes and inquiries, complaints and problems; shipment status inquiries and changes, customer and vendor returns/repairs and order expediting.
Implement sales and marketing plans, coordinate and implement the inside/telephone sales and marketing efforts for contractor electrical products and services with the objective of increased sales, gross and net profit and exceptional customer service.
The Industrial Network Specialist is the lead technical resource for delivery of Industrial Network services and solutions to enable customers to leverage the Industrial Internet of things (IIoT) and realize the connected enterprise. The Industrial IoT Network Engineer will work directly with our customers to deliver Assessments, Designs and Implementations specific to industrial Networks and Virtualization solutions. This resource will also execute other billable services, including virtual image deployment, Stratix switch configuration, server configuration, and thin client provisioning.
Develop, plan, manage, and integrate the inside, counter, sales support and operations support functions and implementation activities associated with the execution of the local strategic sales plan and programs, for our Bangor ME, Scarborough ME and Manchester NH Offices. In collaboration and partnership with Sales Management, this position has overall responsibility and accountability for driving profitable sales growth, customer service and customer retention.
Lead and participate in the evaluation and enhancement of processes, procedures, systems and programs that positively impact profitability, customer and employee satisfaction and retention. Recommend, design and/or assist with the implementation of changes that foster an environment of continuous improvement increased effectiveness, profitability and increased customer and employee satisfaction.
Overall responsibility for the sales and sales support performance, contribution and gross and net profit for assigned groups and programs. Responsible for the management, implementation and growth of Sales and Corporate initiatives. Lead and manage the implementation of product and solution marketing initiatives and activities; provide optimum sales and profit results within assigned functions and departments. Participate in the Business Unit(s) Management Team; provide leadership with the development, communication, and implementation of overall company vision, values, goals and initiatives.
Provide leadership and judgment to the development, enhancement and administration of policies, practices, processes and procedures consistent with and in support of Horizon’s values, culture, strategic and financial objectives.
Do you have technical aptitude? Are you looking for a position that will challenge you and allow you to grow? If so, please keep reading about Horizon's Sales and Support position that is currently open!
This position will be responsible for:
- Managing customer relationships by understanding customer requirements and meeting their expectations while adhering to Horizon policies and procedures
- Responding quickly, efficiently and accurately to customer inquiries, complaints, requests and needs
- Pro-actively monitor customer transactions by anticipating and preventing issues and following up on open issues and communicating effectively
- Maximizing sales and gross margin through pricing, vendor pricing, up selling and cross selling where product knowledge is necessary
- Establishing and maintain relationships and gain feedback from internal and external customers