Responsible for technical support and marketing of Horizon’s Programmable Logic Controller (PLC) and HMI Software with the objective of increased sales, gross and net profit and exceptional customer service.
Automation Specialists must analyze and identify market and customer needs; design and sell solutions that maximize Horizon’s Automation Product Offerings, Services and Technical Support Services.
The Automation Specialist is Horizon’s primary technical support for assigned products, and in person applications, system design, start-up and trouble shooting assistance. Provide technical consultation and assistance to customers and Horizon outside sales staff and will research solutions/technical questions with product vendors.
Develop and maintain an in-depth knowledge of all automation product lines, with a focus on Rockwell Automation products, Programmable Logic Controller (PLC), with the desire and ability to add value to the customer’s processes. Introduce new products and tools, demonstrate features, advantages and benefits and answer customer questions regarding product applications and pricing.
The Automation Specialist will develop and manage customer relationships directly, as well as indirectly, through outside sales support staff. The Specialist will provide technical services; value added solutions, product pricing and availability directly to customers as well as to customers via other Horizon personnel.
Horizon Solutions is an Equal Employment Opportunity Employer and fully supports Affirmative Action.