The Outside Account Manager has overall responsibility for the development and continued growth of mutually beneficial customer relationships and the coordination of Horizon and vendor’s technical and training resources and solutions with the objective of superior customer service and profitable product, services and solution sales.
Responsible and accountable to establish and implement sales and marketing plans, coordinate and implement the outside sales and marketing efforts for Horizon products and services with a focus of new business development within the assigned geographic territory. The objective of this position includes the identification and development of new business opportunities and relationships and increased new business sales.
The Outside Account Manager is responsible for the effective development and execution of sales plans, forecasts and tracking systems, operating budgets, marketing programs, and specific initiatives that advance Horizon’s and the customers strategies and maximize profitability of product and services sales. This role will pro-actively converge customer-Horizon opportunities within their assigned market.
Analyze and identify market and customer opportunities and needs; design and sell solutions that maximize Horizon’s product offerings, services and technical support services. Act as Horizon’s primary customer representative and liaison to initiate and develop mutually beneficial, long-term relationships with customers and potential customers.
Develop and manage customer relationships directly, as well as indirectly, through technical, inside sales and support staff, with products and services specifications and selection, pricing and product availability. Manage contract negotiations and renewal, quotation process and financial/payment arrangements consistent with Horizon standards.
This position includes initiating and managing the customer relationship, Horizon and vendor resources and the sales process for the sale of all Horizon product lines and any combination of products, technical solutions as well as the services and education.
Horizon Solutions is an Equal Employment Opportunity Employer and fully supports Affirmative Action.